Medivet Pontefract

Brilliant friendly staff.

Good service, very thorough, but a lot to pay, £57 for a 5/10 minute consultation. Although most vets probably charge this amount. Still a lovely friendly vet and would definitely recommend.

Beau & Bracken were due their vaccinations, and from the moment we arrived, the receptionist was welcoming, friendly and professional. We were seen by Stuart, the vet, and I have to say he was absolutely amazing. His compassion, professionalism and expertise were outstanding. Stuart went above and beyond during our appointment, taking the time to make sure everything was explained clearly, and nothing was ever too much trouble. We couldn’t have asked for better care for Beau & Bracken. Thank you so much, Stuart, for your kindness, patience and exceptional care. It was truly appreciated. ❤️🐾

It is heart breaking to have to write this review but I think 2 chances is enough when it comes to pet health. This review covers both Pontefract and Rotherham branches. On Tuesday 10th March I had to rush my dog to the 24hr branch at Rotherham at midnight. On arrival I was greeted with a very negative attitude and basically told off for not calling first (Ok my fault I guess but I didn't know that was procedure, I just acted quickly to try and help my dog). The vet administered a steroid injection and told me to visit my local branch the next day. This service cost over £160. I then had an appointment at Pontefract the next day where I was told that antibiotics would be required. I was asked if I wanted to have swobs done before the antibiotics. I said I would let them know the following day and was told that I can call first thing in the morning and confirm the plan and collect my antibiotics. This visit cost another £60. I called the next morning at 9am and was told that as soon as a vet was available they would contact me to arrange the antibiotics. I called 5 times throughout the day only to be told the same message over and over. At 6pm I went to the Pontefract branch in person as I was desperate to get the medication for my dog. I was told again that there was nobody available to administer the medication. I called again at 11am on Thursday (now 2 days after the initial consultation) only to be told yet again that nobody was available however I could make an appointment to see the vet again that day!! As it stands, I have now visited the vet 3 times, called them on the phone 6 times and spent over £220 and I still have no medication for my dog. In October last year, we rushed our cat to the Rotherham branch as became very poorly very quickly. The Rotherham branch kept him in for 3 days running up a bill of over £4,000. When we asked if we could visit him we were absolutely appalled by his condition. We immediately instructed the vet to put him to sleep as his condition was punishing and inhumane. Our cat should have been put to sleep days earlier, instead they kept him alive in an incubator running up a massive bill. It breaks my heart to say this but Medivet do not care about our animals, it is my firm opinion that hey are solely a money making organisation and should be investigated by the proper authorities.

Great vet practice. Staff and vets are spot on. Plus my puggy loves it there !!

Professional, caring staff. Have been with them for a few years and have always been happy with the care my cat has received.