Animal Trust Vets CIC Dewsbury

Animal Trust Vets CIC is a mission-led veterinary social enterprise offering general practice, urgent care and referral care, with an emphasis on clear pricing (including free consultations as stated on its website). The clinic advertises 24/7 urgent care with a £79 supplement fee, while keeping “the same costs as daytime fees” for treatment.

From the latest reviews available, owners most often describe

• •Step-by-step updates during emergencies (one owner said their dog was treated “like family” and they were updated at every stage).
• •Time spent explaining concerns, including patient Q&A during anxious visits (a reviewer specifically named Sophie for patient explanations).
• •A pricing tension around medication costs: one reviewer complained about a £123 bill for eye-related treatment/meds and felt the medication was much cheaper online.

Services

Based on the clinic website summary and the latest reviews, services mentioned include

• •General practice care, including “from vaccinations to surgery” (website).
• •Urgent care, including 24/7 urgent care (website).
• •Referral care (website).
• •Use of modern medical equipment (website).
• •Eye-related treatment/medications are referenced in a recent complaint review (antibiotic eye drops and other items were mentioned).

Pricing

Only explicit pricing mentioned in the sources

• •Free consultations (website).
• •24/7 urgent care supplement fee: £79 (website).
• •One reviewer reports paying £123 for a combination of items including antibiotic eye drops and other eye-related treatment, and felt this was overpriced compared with online costs (review).

People

• •Sophie (role not stated): mentioned in a recent review for answering questions patiently, explaining concerns clearly, and helping an owner feel reassured during a worried visit with a kitten.

Reviews

Google rating: 4.5 stars from 1010 reviews.

• •Emergency support and communication: one owner described last-minute emergency registration and being kept updated “on every step of the journey.”
• •Reassurance and explanations: owners mention staff taking time to explain and answer questions, especially when they were worried about a pet.
• •Cost concerns (medications): at least one recent review alleges being “ripped off” due to a £123 medication/treatment bill and contrasts it with cheaper online prices, suggesting some owners experience a mismatch between “free consultation” messaging and the final cost of medicines.